Call Us +8801958417079

Magnific Mart

Return & Refund Policy Page

We guarantee your satisfaction with the products of Magnific Mart. If you receive a damaged or defective item or wrong product at the time of delivery, we will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective product without acceptance. You will not be charged any additional shipping fees for the replacement of such damaged or defective shipments. Please see our Cancellation & Return Policy for more information.

Return Policy

Thank you for shopping with Magnific Mart! We appreciate your business and want to ensure you are completely satisfied with your purchase. We have implemented the following return policy to make the process as easy and straightforward as possible.

  • If you are not completely satisfied with your purchase, you may return it within 30 days of the delivery date for a full refund or exchange.

  • To initiate a return, please contact our customer service team at +88 01958 417 079 E-mail: with your order number and reason for return. Our team will provide you with a return shipping label and instructions for returning the item(s).

  • Items must be returned in their original condition, unused and undamaged, with all original tags and packaging intact. Any items that are not returned in their original condition may not be eligible for a refund or exchange.

  • Once we receive your returned item(s), we will process your refund or exchange within 7-10 business days. Refunds will be issued to the original form of payment used at the time of purchase.

  • We are unable to accept returns on final sale items or items marked as "non-returnable" on our website.

  • Customers are responsible for the cost of return shipping, unless the item was damaged or defective. In such cases, please contact our customer service team immediately so we can make arrangements for a replacement item to be shipped to you at no additional cost.

We reserve the right to refuse any return that does not meet the above criteria or if we suspect abuse of our return policy. If you have any questions about our return policy or need assistance with a return, please don't hesitate to contact us.

Issuance of Refunds

If your product is eligible for a refund, you can choose your preferred refund method based on the table below. The shipping fee is refunded along with the amount paid for your returned product.

The time required to complete a refund depends on the refund method you have selected. Once we have received your product (07 working days) and it has undergone quality control (03 working days), the expected refund processing times are as follows:

Payment Method
Refund Option
Refund Time
Wallet Credit
02-03 working days
Debit or Credit Card
Debit or Credit Card Payment Reversal
07-10 working days
BKash / Nagat
Bank Deposit / Mobile Payment Reversal
02-03 working days
Cash on Delivery (CoD)
Bank Deposit / Mobile Payment Reversal
07-08 working days